ServDes.2012 (Feb 2012, Finland)

Location: Laurea University of Applied Sciences, Espoo, Finland
Dates: 8-10 February 2012
Deadline for submissions: Updated: 31 October 2011
The conference theme is “Co-creating Services”.

The Conference on Service Design and Service Innovation, ServDes, is the premier research conference within service design and service innovation. Submitted contributions are subject to a double-blind peer-review process. Accepted contributions will be published electronically and in the conference proceedings.

ServDes conference is the premier research conference within service design and service innovation. The conference joins the great minds of academics and business professionals from both private and public sectors to share and co-create knowledge on selected topics. The first ServDes.2009 Conference investigated the legacy from other design disciplines. The second ServDes.2010 Conference focused on ExChanging Knowledge. This is the third conference. The ServDes.2012 Conference focuses on Co-creating Services. Contributions are welcome within the field of service and other fields as long as they relate to theme of the conference. We cordially invite both academics and business professionals to contribute to the research on service design and openly discuss the challenges of the field. The conference will include both presentations of research papers and business cases. You can also suggest workshop topics.

All submitted papers are subjected to a double-blind review process. This is carried out by members of the review board.

Important deadlines:

Paper submission deadline:  September 30, 2011
Evaluation of the submitted papers:  August 1 – November 10, 2011
Notification of paper acceptance: November 15, 2011
Conference dates: February 8-10, 2012

Authors submit their articles online by simply registering, logging in, and submitting through the submission system. The submission system will open on August 1st, 2011 and close September 30th, 2011.
Notification of the acceptance of the paper is informed on 15 November 2011.

About Fil Salustri
I'm a design methodologist and Professor of Mechanical Engineering at Ryerson University, Toronto, Canada. Adjectives that describe me include: secular humanist, meritocrat, and long-winded. Some people call me a positivist too, as if that were a bad thing. Go figure. My real home page is

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