Design Journal special issue: Emerging Issues in Service Design (Aug 2014)

Deadline for submissions: 1 August 2014

Service Design today constitutes a specific field of design research, which focuses on issues, methods and practices in relation with the conception, planning, development, and delivery of services. It is a rapidly growing field that expands our debates on the values, qualities and forms of designing.

This Special Issue strives to contribute to a deeper understanding of the implications and challenges of designing for services with a look at its future developments.

We are interested in: 1) research that significantly develops or challenges current service design practices to include and deal with contemporary issues or demands; 2) studies that explore disciplinary boundaries or integrate relevant theoretical theories or frameworks to advance the foundations of this field or to question its own nature; 3) research that critically investigates and discusses new service models and provisions representing desirable or emerging service futures.

Topics may include (but are not limited to) the following:

• Service Design and Ethics
• Service Design and Impact
• Service Design and Social Change
• Service Design and Complex Systems
• Service Design vs. Designing for Service
• Service Design and Policy Making
• Service Design & Design Management in the private and public sector

Submission Guidelines

Prepare a full paper (approximately 5,000–7,000 words in length) for review. You must also include a biography of the author(s) of no more than 60 words on a separate page, an abstract of 100 to 150 words, and a list of up to five keywords.

Authors are advised to consult the website for style guidelines for contributors at:

The paper should be submitted electronically via Editorial Manager at:

Submission Deadline: Friday 1st August 2014
The Service Design and Innovation conference, ServDes2014, held in Lancaster University the 9-11th April 2014 is focused on this topic and will serve as a pool.
However, submissions for this special issue are not limited to authors of this conference and we welcome new proposals.
Please note that papers already submitted for ServDes2014 won’t be considered for a re- submission in this special issue.

Daniela Sangiorgi (
Regular Editors of The Design Journal at:

About Fil Salustri
I'm a design methodologist and Professor of Mechanical Engineering at Ryerson University, Toronto, Canada. Adjectives that describe me include: secular humanist, meritocrat, and long-winded. Some people call me a positivist too, as if that were a bad thing. Go figure. My real home page is

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