Service Design and Innovation conference (9-11 April 2014)

Service Design and Innovation (ServDes) conference

Theme: Service Futures

9-11 April 2014, Lancaster, UK

ServDes, The Conference on Service Design and Service Innovation, is the premier international research conference exploring service design and service innovation. Submitted contributions are subject to a double-blind peer-review process. Accepted contributions will be published electronically in the conference proceedings and selected best papers will be published within special issues on Service Design in The Design Journal ( or the Managing Service Quality journal (

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