Service Design and Innovation conference (9-11 April 2014)

Service Design and Innovation (ServDes) conference

Theme: Service Futures

9-11 April 2014, Lancaster, UK

http://www.servdes.org/

ServDes, The Conference on Service Design and Service Innovation, is the premier international research conference exploring service design and service innovation. Submitted contributions are subject to a double-blind peer-review process. Accepted contributions will be published electronically in the conference proceedings and selected best papers will be published within special issues on Service Design in The Design Journal (http://www.bloomsbury.com/uk/journal/the-design-journal/) or the Managing Service Quality journal (http://www.emeraldinsight.com/products/journals/journals.htm?id=msq).

Workshop: The Future of Transdisciplinary Design (June 2013, Luxembourg)

Dates: 24-25 June 2013
Location: University of Luxembourg
Website: http://designaxes.com/TFTD13/
Deadline for submission of abstracts: 1 November 2012

The Engineering Design and Methodology Group at the University of Luxembourg will be organising a workshop on “The Future of Transdisciplinary Design” (TFTD13) from 24-25 June 2013 in Luxembourg.

The workshop will focus on transdisciplinary product and service design, and provide a platform to present, share and discuss  the multidimensional nature of issues, problems and approaches in transdisciplinary design from the perspective of Processes, People, Products and Contexts.

Accepted papers will be published in a book (Springer Verlag).  Abstracts to be submitted by 1 November 2012.

For further details and deadlines, please visit our website http://designaxes.com/TFTD13/.

Special Issue of J. Cleaner Production: Why have “sustainable product-service systems” not been widely implemented? (Sep 2012)

Special Issue: Why have ‘Sustainable Product-Service Systems’ not been widely implemented?
Journal of Cleaner Production
Website: http://www.sciencedirect.com/science/article/pii/S0959652612002855
Deadline for extended abstracts: 15 Sep 2012

Meeting new design challenges to achieve societal sustainability.

In this special issue the editorial team has the aim to analyse and better understand the dynamics, mechanisms and factors impeding/driving the implementation of sustainable PSSs, and of the strategies, approaches and tools that can be adopted, at different levels, to design, manage, stimulate and monitor the widespread adoption of PSS concepts. At the same time we seek to increase our understanding of the way in which interwoven and convergent approaches, such as social innovations, distributed economies, sufficiency, cradle-to-cradle, etc., can be synergetic with the PSS concepts and approaches.

Design Business and Service Conference (April 2013, Rome)

Dates: 18-19 April 2013
Location: Rome, Italy
Website: http://www.dbs-2013.com/
Deadline for proposals: 29 Jan 2013

This year’s guiding theme: Design(ing) Business and Services

Over the past decade, several conferences and interactive workshops have focused on managing as designing, on design management, business design and on changing the decision-making paradigm within the management field. Design is taught to management students and management to design students. Managers now can be thought of as designers, although they may not even be conscious about the design practices and methods they employ. In the midst of this development, the design of services has emerged as an important issue in professional conferences, in academic environments, and in the business world. Overall, it seems that the boundaries between professional claims are getting more and more fuzzy: Marketing departments are claiming that they have been developing services for years. Similarly, design thinking is moving through university departments and through corporate offices with the speed of a fashion fad.

ServDes.2012 (Feb 2012, Finland)

Location: Laurea University of Applied Sciences, Espoo, Finland
Dates: 8-10 February 2012
Website: http://www.servdes.org/participate/call-for-papers/
Deadline for submissions: Updated: 31 October 2011
The conference theme is “Co-creating Services”.

The Conference on Service Design and Service Innovation, ServDes, is the premier research conference within service design and service innovation. Submitted contributions are subject to a double-blind peer-review process. Accepted contributions will be published electronically and in the conference proceedings.

Special Issue: CoDesign: Intl Journal of CoCreation in Design and the Arts (28 Jan 2011)

Special Issue: SOCIALLY RESPONSIVE DESIGN: Understanding the differences between service design, social design and social innovation and identifying tools and methods for designing and evaluating social change.
Deadline for submission: 28 January 2011
Website: http://www.tandf.co.uk/journals/ncdn

Intl J of Design – Special Issue: Designing for Services (Oct 2010)

Full Paper Due: 31 October 2010
Website: http://www.ijdesign.org/

The International Journal of Design, which is devoted to the transfer of design knowledge among professionals in academia and industry, will be publishing a special issue on designing for services that emphasizes a human-centered design approach to service design.

SBCS 2010: 1st Brazilian Symposium on Services Science and 1st Meeting of the Latin American and Caribbean Network on Services (Nov 2010, Brazilia)

Website: www.cienciadeservicos.com.br.
Submission deadline: 15 July 2010.
Venue and date of the event: Brazilia, 17-19 November 2010.

Services science is a multidisciplinary field which brings together the different areas of knowledge focused on the study of services. These include, inter alia, engineering, administration, economics, design and the social sciences.  In this respect we hope that the Brazilian Symposium on Services Science will attract papers from authors working in the different areas of expertise concerned with the study of services activities.  Initially, authors of such papers are invited to send summaries of papers for evaluation.  Authors whose summaries are accepted by the evaluators will be invited to submit complete versions of their papers for presentation during the Symposium.  Publication of selected papers in their complete versions is not obligatory and authors may simply agree to their summaries being published.

ServDes.2010: ExChanging Knowledge (Dec 2010, Sweden)

ServDes.2010 ExChanging Knowledge
1-3 December, Linköping, Sweden
http://www.servdes.org/

Deadline for all paper contributions is June 19 2010.

The Nordic Conference on Service Design and Service Innovation, ServDes, is the premier research conference within service design and service innovation. Submitted contributions are subject to a double-blind peer-review process. Accepted contributions will be published electronically and in the conference proceedings.

Re-public: Innovative Service Design for All

Call for journal papers: Innovative Service Design for All (Part Two)
Deadline for submissions: Saturday 12 December 2009
Re-public is an online journal published in Greece, in two languages (Greek-English).
Last July, Re-public published a Special Issue on “Innovative Service Design for All“.
Re-public invites contributions for a second special issue dedicated to “Innovative Service Design for All”.

Service design lies in the centre of attention in contemporary, increasingly service-oriented knowledge economies. In such contexts, user experience is paramount, including both the interfaces and interactions that customers use to contact the service provider, as well as the back-office activities performed by the service provider. Given the complexity of services in modern, multicultural, networked societies and the criticality of their environmental impact, service design becomes a major issue for the years to come.