ServDes 2016 (May 2016, Copenhagen)

Dates: 24-26 May 2016
Location: Aalborg University-Copenhagen
Website: http://www.servdes.org/
Deadline for submissions: 29 September 2015

ServDes, the Service Design and Innovation conference, is the premier research conference for exchanging knowledge within Service Design and service innovation studies. Born as a yearly Nordic conference, ServDes has now become a bi-annual international event with the aim of bringing researchers and practitioners together to discuss, share and evolve the emerging discipline of Service Design, and design-related service innovation.

Design Journal special issue: Emerging Issues in Service Design (Aug 2014)

Website: http://www.bloomsbury.com/journal/the-design-journal
Deadline for submissions: 1 August 2014

Service Design today constitutes a specific field of design research, which focuses on issues, methods and practices in relation with the conception, planning, development, and delivery of services. It is a rapidly growing field that expands our debates on the values, qualities and forms of designing.

This Special Issue strives to contribute to a deeper understanding of the implications and challenges of designing for services with a look at its future developments.

Special Issue of Simulation & Gaming: Service Design Games (May 2014)

Deadline for submissions: 31 May 2014
Website: http://sg.sagepub.com/ and http://www.unice.fr/sg/

Service Design may, to an outside eye, seem an unlikely area in which to use games and play. However, the fields of Service Innovation, Service Design, Participatory Design and Co-Design have a strong tradition of using games and playful activities to improve existing services and innovate new ones. Games are used with the staff, management, customers and other stakeholders of service providers. Yet these games have so far been developed, deployed and analyzed in relative isolation from the research conducted within game studies and the study of simulation/games. The aim of this symposium (special issue) is to fill this academic void by bringing together, consolidating and promoting contributions from service design games and placing them into dialogue with work in the sibling fields. Thus, the study of service design games will also contribute to simulation and game studies and design worldwide, and will in turn assist service designers in making their games even more efficient and interesting than they are now.

ICSSI: International Conference on Service Sciences and Innovation (June 2014, Taiwan)

Dates: 4-6 June 2014
Location: National Taiwan University of Science and Technology, Taiwan
Website: http://icssi.s3tw.org
Deadline for submission of abstracts: UPDATED 10 March 2014

Service economy plays a critical role in the current world economic development. The ratio of service value to GDP has become a key index to identify one country’s economic development and performance. Companies have to strengthen service innovation and design in their business models in order to increase their competitiveness. Service design is a strategic approach that helps providers to develop a clear strategic positioning for their service offerings. In light of these challenges and opportunities, the 6th ICSSI aims to explore service innovation and design under multi-culture. This conference features 8 tracks. Academics and researchers are more than welcome to contribute to ICSSI.

ServDes 2014: Service Futures (April 2014, Lancaster UK)

Dates: 9-11 April 2014
Location: Lancaster, UK
Website: http://www.servdes.org/
Deadline for submissions: UPDATED 15 November 2013

ServDes, The Conference on Service Design and Service Innovation, is the premier international research conference exploring service design and service innovation. Submitted contributions are subject to a double-blind peer-review process. Accepted contributions will be published electronically in the conference proceedings and selected best papers will be published within special issues on Service Design in The Design Journal (http://www.bloomsbury.com/uk/journal/the-design-journal/) or the Managing Service Quality journal (http://www.emeraldinsight.com/products/journals/journals.htm?id=3Dmsq).

Key dates:
31st October 2013: Deadline for all contributions
15th December 2013: Notification of acceptance with suggestions for revision
31st January 2014: Final submissions uploaded to website
9-11th April 2014: Conference in Lancaster

http://www.servdes.org/

Service Design and Innovation conference (9-11 April 2014)

Service Design and Innovation (ServDes) conference

Theme: Service Futures

9-11 April 2014, Lancaster, UK

http://www.servdes.org/

ServDes, The Conference on Service Design and Service Innovation, is the premier international research conference exploring service design and service innovation. Submitted contributions are subject to a double-blind peer-review process. Accepted contributions will be published electronically in the conference proceedings and selected best papers will be published within special issues on Service Design in The Design Journal (http://www.bloomsbury.com/uk/journal/the-design-journal/) or the Managing Service Quality journal (http://www.emeraldinsight.com/products/journals/journals.htm?id=msq).

Workshop: The Future of Transdisciplinary Design (June 2013, Luxembourg)

Dates: 24-25 June 2013
Location: University of Luxembourg
Website: http://designaxes.com/TFTD13/
Deadline for submission of abstracts: 1 November 2012

The Engineering Design and Methodology Group at the University of Luxembourg will be organising a workshop on “The Future of Transdisciplinary Design” (TFTD13) from 24-25 June 2013 in Luxembourg.

The workshop will focus on transdisciplinary product and service design, and provide a platform to present, share and discuss  the multidimensional nature of issues, problems and approaches in transdisciplinary design from the perspective of Processes, People, Products and Contexts.

Accepted papers will be published in a book (Springer Verlag).  Abstracts to be submitted by 1 November 2012.

For further details and deadlines, please visit our website http://designaxes.com/TFTD13/.

Special Issue of J. Cleaner Production: Why have “sustainable product-service systems” not been widely implemented? (Sep 2012)

Special Issue: Why have ‘Sustainable Product-Service Systems’ not been widely implemented?
Journal of Cleaner Production
Website: http://www.sciencedirect.com/science/article/pii/S0959652612002855
Deadline for extended abstracts: 15 Sep 2012

Meeting new design challenges to achieve societal sustainability.

In this special issue the editorial team has the aim to analyse and better understand the dynamics, mechanisms and factors impeding/driving the implementation of sustainable PSSs, and of the strategies, approaches and tools that can be adopted, at different levels, to design, manage, stimulate and monitor the widespread adoption of PSS concepts. At the same time we seek to increase our understanding of the way in which interwoven and convergent approaches, such as social innovations, distributed economies, sufficiency, cradle-to-cradle, etc., can be synergetic with the PSS concepts and approaches.

Design Business and Service Conference (April 2013, Rome)

Dates: 18-19 April 2013
Location: Rome, Italy
Website: http://www.dbs-2013.com/
Deadline for proposals: 29 Jan 2013

This year’s guiding theme: Design(ing) Business and Services

Over the past decade, several conferences and interactive workshops have focused on managing as designing, on design management, business design and on changing the decision-making paradigm within the management field. Design is taught to management students and management to design students. Managers now can be thought of as designers, although they may not even be conscious about the design practices and methods they employ. In the midst of this development, the design of services has emerged as an important issue in professional conferences, in academic environments, and in the business world. Overall, it seems that the boundaries between professional claims are getting more and more fuzzy: Marketing departments are claiming that they have been developing services for years. Similarly, design thinking is moving through university departments and through corporate offices with the speed of a fashion fad.

ServDes.2012 (Feb 2012, Finland)

Location: Laurea University of Applied Sciences, Espoo, Finland
Dates: 8-10 February 2012
Website: http://www.servdes.org/participate/call-for-papers/
Deadline for submissions: Updated: 31 October 2011
The conference theme is “Co-creating Services”.

The Conference on Service Design and Service Innovation, ServDes, is the premier research conference within service design and service innovation. Submitted contributions are subject to a double-blind peer-review process. Accepted contributions will be published electronically and in the conference proceedings.